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Covid - 19

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International Customers - Click Here

 

Dear Trapstar Family,

The health and wellbeing of our customers and employees are of the utmost importance and our thoughts are with everyone affected by the COVID-19 virus.

We have made the decision to temporarily close our London and Birmingham stores and stopped the Pickup Instore service.

Our online store at uk.trapstarlondon.com remains open. We have implemented increased cleaning and sanitizing procedures at all of our facilities so we can continue to deliver to you for as long as we are able.

We are monitoring delivery services daily and advise customers to check both DPD (UK/EU) and DHL (International) with regards to any postcode restrictions when placing orders. We appreciate your understanding for any unavoidable delays at this difficult time.

Our standard shipping is now free for all UK orders over £169, and we are extending our returns period to 30 days beginning on the day our stores re-open.

We are closely following advice from the UK Government and will endeavour to keep you updated via social media and email.

Thank you for your ongoing support, and stay safe.

Trapstar London Team